CRYSTAL EAGLE AWARD

The "Crystal Eagle" Award for

LONGTERM QUALITY ACHIEVEMENT

Given to:
IFOP Latin America S.A. - Argentina

Winner among the leading companies of 65 countries

Quality • Speed • Excellence

THE COCA COLA COMPANY’s (ATLANTA)
WORLD GLOBAL TRACKING CONGRESS
BY AUDITS & SURVEYS WORLDWIDE

ISTAMBUL 1996

AWARD CRITERIA

Quality:
• Management leadership that delivers consistent execution of projects with precision and accuracy.
• Adherence to uniform procedures to assure comparability of results.
• Appreciation for the collaborative nature of our projects and collective success.
• Commitment to finding and retaining highly skilled professionals, interviewers and supervisory personnel and backing them up with detailed training and continous thorough evaluation.

Speed:
• Meet or exceed all deadlines.
• Rapidly adapt to project changes.
• Provide timely notice of problems.
• Be readily available for consultations.

Excellence:
• Initiate questions.
• Provide essential feedback.
• Suggest solutions to problems.
• Communicate clearly.
• Maintain cooperative attitude.
• Honour all commitments.