When Chinese golfers shape the future of the market

Case study: Luxury
Need
Callaway China wanted to gain a detailed understanding of Chinese golfers, including their perceptions, expectations, decision journeys, brand opinions and future golfing habits.
Approach
An approach combining in-depth individual interviews (IDIs), desk research and questionnaires, enabling qualitative and quantitative data to be cross-referenced.
Impact
The results enabled the brand to adjust its marketing and communications plan, based on a detailed understanding of the needs and motivations of current and potential Chinese golfers.
Understanding Chinese golfers through their habits and aspirations has enabled us to steer our marketing strategy and local campaigns more accurately.
Felix Fei
CEO China of Callaway

Golfing China: a strategic tipping point
Thanks to this study, Callaway China was able to refine its marketing strategy and communication messages, based on an in-depth understanding of the needs and aspirations of Chinese golfers. This has reinforced the brand’s local relevance in a growing market.
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