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Our mission

Your challenges are unique, and so are our solutions.
We combine sector expertise, agility and customized support, bringing rigorous objectivity to each of the economy’s key sectors, the fruit of several decades of recognized quantitative know-how.

Our areas of expertise

Growth potential and brand differentiation

How can I turn my brand into a unique lever of growth in a world where consumers no longer follow brands, but choose them, question them or bypass them?

Market analysis and opportunities

Where are the untapped sources of opportunity, and how can I activate them before my competitors do?

Optimized customer journeys and experience

How can customer experience and journeys be optimized to bolster loyalty and differentiation?

Connected customer and prospect communities

How can I stay in constant touch with my customers or prospects to better understand their expectations and quickly test my ideas?

Effective offer and pricing strategies

How can I structure my products, services and prices to maximize the clarity, performance and perceived value of my portfolio?

Our sector expertise

Luxury
Beauty
Wellness
Consumer & Retail
Media & Digital
Services
Banking, Finance & Insurance
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Luxury

Accurately decoding the image of luxury brands

Being luxury sector experts and leaders, we design tailor-made brand equity systems to track image, desirability and exclusivity. A demanding approach to grasp underlying trends and support iconic brands. Luxury Trend Report published annually for 15 years.

Beauty

Accompanying beauty brands with accuracy and sensitivity

In-depth knowledge of the beauty, skincare, haircare and professional markets, to support brands with their launches, repositioning and storytelling. Experts who are aware of cultural changes and the diversity of usages, and involved in the Group’s Beauty Nation community.

  • Mélanie Hanoteau
    Managing Director Beauty & Wellbeing
    Ifop Marketing
Wellness

Exploring the new body and mind balance

Specialists in wellness, natural health, dermo-cosmetics and body-mind routines. Methodologies adapted to sensitive targets, to gain insight into aspirations, hurdles and prescription levers.

Consumer & Retail

Understanding trade-offs and key consumption moments

A consumer vision connected to realities on the ground. Our teams analyze trade-offs, channels and moments in life to guide brands in their innovation and distribution strategies.

  • Mathieu Capilla
    Director of Consumer & Retail, Omnibus & Automotive Activities
    Ifop Marketing
Media & Digital

Measuring impact and managing media strategies

Extensive expertise regarding usages, communication channels and exposure contexts. Our Media & Digital experts work with brands to understand pathways, measure impact and optimize campaigns. Media Trend Report published for 9 years.

Services

Combining customer expertise and user experience

Energy, mobility, real estate… Our Services teams have developed a dual approach: customer expertise and an understanding of real-life experience, to develop action plans rooted in reality, and to help manage the trade-offs that users may or may not be prepared to make.

Banking, Finance & Insurance

Supporting the transformation of financial relations

Experts in the banking, financial and insurance markets, analyzing behaviors, expectations and trade-offs to nurture customer relations, image and innovation strategies in a rapidly changing sector, at the convergence point of all transactions, life stages and generations.

  • Estelle Thomas
    Deputy General Manager Services
    Ifop Marketing
Our specialists
They support you

Marie-Agathe Nicoli

Managing Director France
Ifop Marketing

Estelle Thomas

Deputy General Manager Services
Ifop Marketing
Marc Gicquel 2

Marc Gicquel

Director, Luxury Division
Ifop Marketing

Mélanie Hanoteau

Managing Director Beauty & Wellbeing
Ifop Marketing

Véronique Gabriel-des-Bordes

Head of Customer Experience & Large-scope studies expertise
Ifop Marketing

Sophie Perol

Deputy director Beauty & Wellbeing
Ifop Marketing

Isabelle Trévilly

Deputy Head of Media & Digital division
Ifop Marketing

Jérôme Benoit

Services Division Manager
Ifop Marketing

Mathieu Capilla

Director of Consumer & Retail, Omnibus & Automotive Activities
Ifop Marketing

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The Group’s AI approach

The human advantage: our conviction

At IfopGroup, artificial intelligence remains a tool for understanding individuals. Data from real respondents, orchestration by our experts, respect for ethics, we make people our real competitive advantage in AI...

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