who
we are

For 80 years, Ifop has been the industry benchmark for opinion polls and market research. Our approach is based on a combination of sector-based expertise, business know-how, forecasting and international vision. Our activity is structured around these areas of expertise with 7 specialist divisions for major sector-specific markets (Opinion, Beauty & Wellbeing, Consumer & Retail, Healthcare, Luxury, Media & Digital, Services), 5 entities dedicated to business know-how (Quali Marketing, Data Management, Client Experience & Large Scope Studies, Omnibus, Panels) and an inspiration management unit, InCapsule by Ifop. An agile company fostering close relationships with its clients, Ifop operates in some fifty countries from offices in Paris, Shanghai and Hong Kong.

 

To create ever-greater value for its clients, Ifop has identified a guiding principle for its current and future growth: Move To Data Living.

 

 

Move to Data Living is based on 4 principles:

 

#HYBRID APPROACH: by multiplying sources of information (passive and active data, photos, video, etc.) to get closer to the real life or opinion of the individual, and also to combine the certainty provided by hard data with the intuition of intelligent observation,

 

#COLLABORATION: by commissioning in-house teams to innovate collaboratively with the most promising start-ups on the market, in order to create new solutions both in terms of data collection and deliverables,

 

#SECTORIZATION: by working hand-in-hand with our clients, we are permanently immersed in the issues faced by the industries we work for,

 

#ACCESSIBILITY: by producing lively and compelling findings, we make it easier for everyone in organizations to access them and thus guarantee their actionability.

Key Data

Consolidated revenue

Activity split

Average age

Gender ratio

our professional partners

Timeline

Our responsible commitment

IFOP, A RESPONSIBLE GROUP

IFOP was one of the first organizations to focus on sustainable development issues for institutions and brands with the launch of the Sustainable Development Observatory in 2002. Since then, we have helped raise awareness of the sustainable development challenges faced by companies and institutions, thus making these issues an integral part of both our internal and external policies.

 

THE ENVIRONMENT

Although Ifop provides exclusively intellectual services, we work hard to control the impact of our activity on the environment, in particular through:

  • Automatic use of digital documents and media (proposals, questionnaires, reports) when carrying out research and communicating with our clients
  • Creation of a partnership with Les Joyeux Recycleurs to recycle our waste via boxes placed throughout the company.  For every kilo collected, Les Joyeux Recycleurs donates a percentage to Ares Atelier, a charity enabling vulnerable populations to find jobs or return to work.

 

SOCIAL COMMITMENTS

Ifop is particularly invested in promoting diversity and empowering the socially excluded and people with disabilities. Examples of our social initiatives:

  • Signatories of the Diversity Charter promoting cohesion and social equity since 2011
  • Partners of the charity “Nos quartiers ont des talents ” since its inception in 2006, with volunteer executives from the company mentoring young, job-seeking graduates from disadvantaged neighborhoods
  • Partners of the organization Cap Emploi de Paris, enabling us to offer positions suitable for people with disabilities

 

BUSINESS ETHICS

Ifop adheres to the ESOMAR Code on market and opinion research, and favors international cooperation with ESOMAR member companies. This code sets out standards designed to protect:

  • people responding to surveys
  • confidentiality of the data collected
  • children or young people that may be involved in the research we carry out.

GDPR: OUR COMMITMENT TO KEEPING YOUR DATA SAFE

Adoption of the new regulation on personal data will have a significant impact on the market research industry and our way of working.

At Ifop, we have set up new IT tools, such as a secure and encrypted exchange platform, and further developed the software we use to carry out our research.

We are mapping all personal data exchange flows within Ifop and finalizing the creation of processing activity records, as required by GDPR.

We are updating all of our contractual documents and reviewing all our contracts with our service providers and subcontractors, in order to ensure that provisions on personal data are compliant with the new regulation.

Ifop’s approach is a global one: whether in management, IT and support services, or our operational teams, all our stakeholders are involved and made aware of the issues related to GDPR.