Regulation of the personal services sector: a positive impact welcomed by users and professionals in the sector
Six out of ten French people believe that the Borloo Act has encouraged the population to make greater use of personal services and has contributed to the professionalization of the sector. Among those who expressed an opinion on the issue, this proportion rises to 80%. When it comes to the impact on job creation, higher education graduates (88%), the upper middle class (85%), and people aged 65 and over (84%) are particularly likely to perceive a positive effect from the law.
More than three-quarters of those surveyed (77%) believe that the professionalization of the personal services sector has had at least one positive effect on it since 2005. Among the perceived improvements, 60% of French people believe that the Borloo law has had a beneficial effect on the continuity of service offered to users, and 56% on the qualifications and continuing training of service providers.
Tax credits: an incentive to use declared personal services, but called into question in the event of their abolition
Six out of ten people are aware of the 50% tax credit introduced by the Borloo Act, which benefits users of personal services. This figure rises to 79% among those aged 65 and over, and 80% among the wealthy and upper-middle classes. Among those who do not use this service, 29% say that this information could encourage them to do so. Among those who use it informally, nearly 80% say they are willing to regularize their situation.
If the tax credit were abolished, one-third of beneficiaries would consider reducing their use of these services (33%), giving them up (33%), or turning to undeclared work (28%). Finally, nearly half of those surveyed (45%) want the current conditions for accessing the tax credit to remain in place, a proportion that rises to 77% among those who expressed an opinion on the subject.
